One Star |
Negative User: Order Nam Prik Ong Leave it outside for 2 hours. After reheating it, sprinkle with coriander. It smells spoiled. So I don’t dare eat it, afraid of diarrhea. Throw it all away. Call the store. The store apologizes and says they will refund the money. We said we didn’t have to refund the money but would pick up a new item the next day. The store agreed. The next day we went to the store. The store informed us that the Nam Prik Ong Mor they sold to us could also be eaten, not spoiled, but the coriander and scallions were spoiled, so we did. OK, then you can not accept new items for the store’s peace of mind. When the store confirms that it is not spoiled We have been eating at this restaurant for a long time and have eaten frequently since we were at the old restaurant. Nam Prik Ong is always ordered. It never spoils. Anyone who orders this menu should smell the sprinkled vegetables before eating.
Negative User: The owner takes reservations. When we arrived at the restaurant, the face was awkward and told the table to be cleared like this. Don’t accept reservations. It’s better than wasting your time. Let’s go to another drag shop. But the service does not have good morals, do not accept reservations, only hope for money.
The shop responds. Comments take sides and protect yourself. That’s the shop’s right to answer. But what is the word for booking a table? You must answer here as well. Tell them not to charge for booking a table. Try to collect the reservation fee, no one reserves the trick and the customers will tell each other as well. But if the customer doesn’t arrive on time, the shop can release the table as the shop’s right and most importantly, bring the CCTV to open. I didn’t curse or use any disrespectful words. The restaurant told me to wait only 2-3 minutes. At about 11.40 I am on my way to the store. When I arrived at the restaurant, the parking lot was hard to find and I still had to stand and look at the tables that were full and not empty. Then the shop said they were clearing the table for me. Looks like he didn’t eat all the people sitting. So I decided to go back and tell him that If you have reserved, you have to wait like a walk-in, this is not called a table reservation. Finished clearing and actually didn’t know if I got a table or not. But my heart at that time didn’t want to eat anymore. I still emphasized as before. Reservations are to allow customers to wait for other customers to eat or the shop prepares to sweep and wipe the table until it is finished or until the table is free first? Comments are not meant to hurt like that. But would like the shop to learn the word “service”, how to reserve a table, how to do it, not very selling, but let other customers sit and eat the table before reserving until the customer has arrived and then clear the table.
Answering comments like this, the shop is trying to solve yourself to look good to look good, suggesting whether to learn the traditions that Thai or foreign people do or practice how to reserve a table, or the shop, try to call to reserve. Tables with other shops, see how they practice each other so that you will have clear eyes and learn along with your own business (recommended). If the shop knows that it sells well or is busy at any time, do not promise or accept reservations better. The customers who intend to come to eat will have to weigh the number of people so that they will be able to go later. It’s better to fix the way we treat customers than to make a good defense. Those who read it can use discretion. I just lost the feeling of disappointment that I intended to eat, so I just wanted to tell everyone who might have been treated like this? It’s over.
Why don’t you do your own business? Two customers who don’t eat at your restaurant won’t make you richer or worse than you are now.
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